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Terms and Conditions

I. For courses
1. Group class schedules are fixed and rescheduling is not allowed.
2. If a group has less than 2 participants, iMandarin has the right to reduce the class time from forty-five minutes to thirty minutes.
3. Students will take responsibility for their missed group classes. If a student wants to make up the missed lessons with a private tutor, an extra private tutoring fee will be charged.
4. If students are not able to take private lessons due to unforeseeable causes, 24-hour prior notice must be given in order to cancel or reschedule classes. Cancellation within 24 hours will not be accepted and the canceled class hours will be regarded as having been used.
5. Students have the right to request a different instructor during the course duration with written reasons or explanations.
6. After a course begins, if the student needs to change his/her course program, USD 40 will be charged per time.
7. Student(s) should acknowledge and agree that the course should be finished within the valid time indicated.
II.For Airport Pick-up & Accommodation
1. Application for airport pick-up or accommodation must be given 1 month in advance.
2. New students should pay at least 1 month's rent and 1 month's deposit.
3. Rent Settlement Time: Starts from 12AM on present day to 12AM on next day.
4. The price posted on the website is fixed unless special circumstances apple.
III. For Conditions and Regulations of Refund

1. Regular refunds will be paid within 1 month of the application day. If a student paid by credit card, iMandarin cannot guarantee an accurate refund date due to uncertain transaction time between banks in two different countries.
2. Students who have paid tuition fees through agents must get refunds from agents.
Course Refund Policy
1. The course application fee is non-refundable.
2. Tuition and teaching material fees are refundable for those who cancel courses 2 weeks or more before course starting dates, but no fee is refundable after starting dates.
Airport Pick-up & Accommodation Refund
1. The 1 month accommodation fee and the 1 month deposit have not refundable unless students are failed to get a visa and provide us with a copy of the rejected visa.
2. Airport pick-up fee is refundable for those who cancel 1 week before course starting date.
3. Students who want to cancel accommodation arrangement after arrival need to submit a written application 1 month in advance. Otherwise, USD100 penalty fee will be charged.

IV. Unusual Circumstance
If a student's program is disrupted by an unforeseen event, iMandarin will arrange the rest of the courses to accommodate the situation. If a student's program is disrupted by himself/herself, iMandarin will keep his/her status as iMandarin's student for one year. During this period, student can use rest of the course hours, but should bear all extra fees. In neither case above is, a refund allowed.

Contact Us
Inquiry from local Students
Please contact us:
+86 532 8668 5510
+86 532 8579 0777
From Overseas Students:
Corporate Client:
+86 532 8668 5510
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Students Comments

iMandarin=Professional&efficiency, I will recommend it for sure! I enjoyed both private and group classes. Group classes are really good&motivating(lot of exchanges, good stricture). Provate classes give you time to practice for your own and ensure your progress.
Anyway, to become"fluent-mandarin", the way is long, but with the support of iMandarin, for sure you are on the good way! 谢谢 A LOT!
Paivi Pihkala
I've had a lot of fun studying Chinese here at iMandarin. The staff is always friendly and I have heard a lot.
Sherry, you're the best! Wish I would not be so quick to forget the words, though...
Very welcoming staff, practical way of teaching chinese.
A good mix of chinese culture and language teaching.
I'm happy with everything here!
Christian Kaisser
Project Manager
ETAS Automotive Technology
I am in shanghai for nearly five month now and I started my lessons around three month ago. I am also to reach my targets by telling the way to the taxi driver and I can order some food of the restaurant. Not bad for me …
I can really recommend iMandarin Xie xie!
I came to shanghai half a year ago. Without knowing any Chinese. After half a year lessons I am ask to talk to the taxi driver, the ayi and the waitress in the restaurant. learning Chinese really helped me to feel home in China.
I can really recommend 爱Mandarin. Their teachers are great-especially my teacher Chen xin.She teaches really very useful words and we always have a lot of fun.
Good job!

Robert Vicencio
After travelling all over the world, iMandarin is without a doubt, THE BEST school for Mandarin learning I have come across and within a short time, my Mandarin has excelled faster than I could have ever imagined to study abroad. With extra friendly staff, a professional environment and a warmth and understanding for the customer, I recommend iMandarin to anyone looking for the highest of quality at an affordable price to learn Mandarin in Shanghai. Xie Xie iMandarin!

Katie Jordans
Teacher from UK
Two weeks ago I attended the Chinese Corner offered by the school on Saturday morning to study language in Shanghai and I have to say - it was GREAT! I had more opportunity to just chat and practice my ( admittedly limited! ) Chinese than I have had in a whole year here in Shanghai. It was a chance to actually USE all that passive vocabulary , hear native speakers speaking perfect Mandarin , do some role plays and just generally build up my confidence. In my experience of trying to learn Mandarin Chinese, there is never enough emphasis put on SPEAKING - but now you have it! It's free and it's fun and, believe me, it really helps.
Riadi Sugihtani
Marketing Controller, Oral Category, Unilever China
Following our relocation to Shanghai , we decided to study Mandarin , and chose iMandarin for Mandarin learning in Shanghai. Turn out that we made the right choice . Not only we could tell the progress - Julina could now communicate quite well with the Ayi as well as bargaining in Xiang Yang Market in Mandarin , and I could manage simple business conversation - we found that the flexible arrangement of Mandarin learning classes help a lot to cope with business trip or personal errands. Wise to choose iMandarin to learn Mandarin Chinese in Shanghai.

Marcel Senn
Chief Representative, Zurich Insurance Shanghai Representative Office
Studying Chinese beside a busy working schedule is not easy! Convenient location , good facilities , professional teachers with a clear focus are necessary and important to keep the motivation for Chinese language learning in Shanghai. I found all these elements with iMandarin and I am happy to study Mandarin in Shanghai with them.
Norbert Riezler
Purchasing Director, China Sourcing Office, Ford Motor Company, Shanghai
iMandarin has excellent teachers, and I have made substantial progress in speaking Chinese. Within only a couple of months for Chinese studying in Shanghai, I was able to grasp the basics of the language, and I am progressing towards communicating in Chinese language. Great job.

Scott R.Minoie
Managing Director, the Element Group, Inc. Managing Director, the Element Group, Inc.
As someone who owns their own business in China , I have an extreme need to increase my communication skills with staff and customers . Choosing to study abroad in China at iMandarin has dramatically helped not only my level of Chinese speaking , but has also increased my effectiveness as a company leader. iMandarin's teachers create an atmosphere wherein everyone feels comfortable to learn and grow at their own pace, sometimes very important in a city as diverse as Shanghai . I highly recommend iMandarin to Chinese language study students of any level.

Astrid Janssen
I would like to thank you for your friendly, patient and helpful ways in teaching Mandarin. You not only gave me information included in the book but also explained things that are essential to understand Chinese culture during Chinese learning in China. For future I would like to give you 1 tip: Try to prepare simple examples for different grammar subjects in advance. This makes subjects easier to understand and class goes smoother to study language. Thanks again and keep up the good work !!!
Concerning the teacher during my Chinese language study in Shanghai, I'm glad to tell you that all students like her, they think mainly that she is professional, dynamic and kind.Personally, as I have Chinese studying class with her for language learning, I think that she is a really good teacher, she seems to love her job and it's really motivating.
Diane Chan
I am so glad that I started private lessons at iMandarin shortly after my arrival in Shanghai, because learning to communicate in mandarin helped with my adjustment to living here. I enjoyed participating in iMandarin's activities outside of class, such as going to FengJing watertown. It has been a very good experience and I learned so much from my teacher,Jessica. IMandarin's wonderful staff has also been very helpful expecially. Linda,Vanilla and Elain,Thank you!

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